Refund Policy

We want you to be satisfied with your purchase. Please review our refund policy below.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused and in original condition
• Items must be returned in original packaging
• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Personalized/custom items
• Opened hygiene or personal-use products

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within 7 days of delivery with photos of the item and packaging.

Contact Us

For return or refund questions, contact:

Email: truroast@gmail.com