Shipping Policy
Shipping Policy
Thank you for shopping with Truroast. Below is our shipping policy.
Processing Time
Orders are typically processed within 1–3 business days.
During high-volume periods, processing times may be slightly longer.
Shipping Times
Estimated shipping times:
- United States: 5–10 business days
- International: 7–21 business days
Shipping times may vary depending on location, customs, weather, and carrier delays.
Tracking Information
Once your order ships, you will receive a tracking number by email.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping fees.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience an issue, please contact the carrier directly or reach out to our support team.
Customs & Duties
International customers are responsible for any customs fees, duties, or import taxes required by their country.
Contact Us
For shipping questions, contact:
Email: truroast@gmail.com